email deleting from server with imap settings
jag8183
Newbie

Just got the SGS4, with kit kat.  Set up my email using imap and if I delete a message from my phone, it also deletes the message from the server, which is definitely a problem.  I've been all through the settings and can't seem to find any option to leave e-mails on the server. No idea why this is happening as it has never been an issue on any of my other phones.  

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Ann154
Community Leader
Community Leader

IMAP settings don't might not have that option. POP3 settings usually had an option to keep the emails on the server.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

jag8183,

I am sorry to hear about the issues you are having with your email. What type of email account are you using? Have you tried to manually set up the email account with POP3 settings to keep emails on the the server? http://vz.to/1jZGAq6

LindseyT_VZW

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