esim is not provisioned, multiple phones

MikeLK
Newbie

Both my daughter's and my phones got this message after a failed update: esim is not provisioned

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vzw_customer_support
Customer Service Rep
@MikeLK  wrote: Both my daughter's and my phones got this message after a failed update: esim is not provisioned

MikeLK, sorry you were seeing some issues with those phones. We were having a little trouble a few days back, but those issues were resloved. Are those devices still having trouble, or are they working now? 

-John

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