Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I just recently had verizon yet again send me another fascinate. This time I updated to the newest software, did the *228 thing and still have this problem. It doesnt happen all the time but about 50% of the time when using the phone I press the button to turn off the screen and all i get is a screen capture. This happens enough to where the phone remains on even through I have the screen timer to go off in 15 sec and constantly runs the battery down. The screen only goes off if I take the back of the phone off and unplug the battery.
anyone else having this issue?
dflan83 wrote:I just recently had verizon yet again send me another fascinate. This time I updated to the newest software, did the *228 thing and still have this problem. It doesnt happen all the time but about 50% of the time when using the phone I press the button to turn off the screen and all i get is a screen capture. This happens enough to where the phone remains on even through I have the screen timer to go off in 15 sec and constantly runs the battery down. The screen only goes off if I take the back of the phone off and unplug the battery.
anyone else having this issue?
Hit the back button a few times and see if that helps. Mine does that from time to time, and the way I fix it is just to hit the button a couple times, and it is fine.