I tried the power and volume up., but phone just vibrates and screen is still blank.. I did receive a call on it and managed to answer with a blank screen, so calling works.. where's my screen?
It concerns us to hear your device's screen will not turn on. It's our priority to ensure you have a fully functional device, and we will do everything to help. We have some questions to gather more information. When did this issue occur? Does your device have any kind of physical or liquid damage?
DavidR_VZW
Start a new topic or ask questions in the open forum.
