Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
home/back keys sticking
adstony
Member
I keep having problems that me back and home keys work on their own. This happens a lot and makes it hard to do a lot of stuff
0 Likes
Re: home/back keys sticking
adstony
Member
Also I have got the update, did factory reset anything else to fix this problem?
0 Likes
Re: home/back keys sticking
longplaypg
Member

Welcome to the phantom button club on the fascinate.

 

Sadly I have found nothing that can permanently fix this issues. I do not recommend swapping for a factory refurbished at this time. This seems to be a software issue and not a hardware issue if you ask me.

 

What ever button is messing up at the time I try to use usually 1 or 2 times to make it stop thinking it is being pressed.

Use the power button and ask the the phone to power down.

Wait a minute

I like to clean my screen at this time

Use the power button and ask the phone to power up.

Enjoy the phone till the next time it happens.

 

This problem came with the 2.2 froyo release and was not present under 2.1.

 

There is another thread here about the camera taking screen shots which is part of the phantom button presses.

 

Don't forget to call and post on forums about the phantom button presses because Verizon doesn't believe us.

 

 

 

0 Likes
Re: home/back keys sticking
moresmallerbear

I have been having this problem for the better part of 6 months now. Never seems to be the home button, only the back button. It will keep my phone from turning the screen off, so my battery life suffers. Always hoping for a fix.

0 Likes
Re: home/back keys sticking
Aftershock
Member

I've found this the problem seems to get worst when the battery gets low.

0 Likes
Re: home/back keys sticking
phone_bill
Member

it's a common problem with this phone. It's caused by a design flaw in the hardware.

0 Likes