When I look at my phone I don't know if it's using the wifi we have or it's using my data plan. When I'm using the wifi at work it shows 'Disconnected to xyz's wifi'. So I know right away to stop using, cause it switched over to my data. I have no idea when I'm here at home. The phone shows the wifi symbol on the left upper corner with a little ? next to the symbol.
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When you're connected to wi-fi, the wi-fi symbol should be visible in the status bar and the 4G symbol grayed out. When you pull down the notification shade and look at the wi-fi quick setting, it should say the name of the wi-fi that you're connected to underneath the button.
Suggestions:
go to Settings > Wi-Fi > tap More in the upper right-hand corner > tap Advanced
then ensure that you have the following turned On:
Show Wi-Fi Pop Up
Wi-Fi Notifications
Keep Wi-Fi On During Sleep
and ensure you have the following turned Off:
Smart Network Switch
And to be on the safe side, you also may want to open the Play Store app, tap the three bars in the upper left-hand corner, scroll down to Settings and tap it, tap Auto-Update Apps, and change it to Auto-Update Apps Over Wi-Fi Only.
Sign into the community using the desktop version either on your computer or on the phone and navigate to this discussion thread. Click on the reply button to open a text editor and click on the icon for image (it is in gray on my image below). A dialog will pop up and you can select the screenshot to add to the post.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
as you can see the top area is not completely filled in. I have the image but can't send. Unable to open my gallery
Can you send the screenshot to your computer and upload it from there?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I don't know how to do that. It's in my phone. If I could send it to your email addy I might be able to do it that way. This is coming from my laptop now. It shows all the symbols on top. If you could email to :
[removed] maybe I could reply to your email with the screenshot.
Personal information removed as required by the Verizon Wireless Terms of Service
Message edited by Verizon Moderator
Ok, I've been thinking a lot about my issue of not getting on to the WiFi at home. I mentioned I'm able to, 1) get on WiFi using my laptop at home. 2) using KFC public WiFi 3) a work Wifi (using their password) with no problems for both Samsung devices. Well something just clicked in my head earlier and now I will try to explain. When we power up our laptop we do the same thing with our desktop. Which is not on the WiFi, it's uses Ethernet. Well after thinking about what we do at home, I'm realizing now (Breath) we are signing into our SYSTEM with a password and not into the WiFi. The desktop and laptop sign-ins are the same, da, cause it's for the SYSTEM. And that password is not for the WiFi. The next thing I do on the laptop once it's ready, I go to use either Internet Explore or Google Chrome. NO PASSWORD is required. The home WiFi is automatically on for the laptop.
Ok, now when I need to connect to WiFi using the Samsung S6 phone or my Samsung Tablet it shows the same WiFi the laptop uses which is CenturyLink7746 (that's our home WiFi). It has a lock on it on the phone and tablets display for the WiFi's so it is asking for a PASSWORD. I've never had to sign in on the laptop. So are you ready for this?............ How do I find out what the PASSWORD is for both Verizon Samsung Devices? OR, why is it locked requiring a password when the laptop don't need it. Long story, but I think and hope I might get a quick and easy answer from the Community that's been helping me all along.
Forgive me if this angle was already covered...(the topic is quite lengthy)...is it possible that you are logging in as a guest as opposed to a regular user?
When accessing a WiFi node as a standard user, the devices will store the password for future use. When accessing a WiFi node as a guest, you usually have to manually enter the password every single time.
From your computer, you should log into your CenturyLink router and find out the wifi password to allow your devices to access it. While you are in there you should update its firmware, review the router configuration and check to see if you have the MAC address filtering turned on or not.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
dekahorn02 wrote:
Ok, I've been thinking a lot about my issue of not getting on to the WiFi at home. I mentioned I'm able to, 1) get on WiFi using my laptop at home. 2) using KFC public WiFi 3) a work Wifi (using their password) with no problems for both Samsung devices. Well something just clicked in my head earlier and now I will try to explain. When we power up our laptop we do the same thing with our desktop. Which is not on the WiFi, it's uses Ethernet. Well after thinking about what we do at home, I'm realizing now (Breath) we are signing into our SYSTEM with a password and not into the WiFi. The desktop and laptop sign-ins are the same, da, cause it's for the SYSTEM. And that password is not for the WiFi. The next thing I do on the laptop once it's ready, I go to use either Internet Explore or Google Chrome. NO PASSWORD is required. The home WiFi is automatically on for the laptop.
Ok, now when I need to connect to WiFi using the Samsung S6 phone or my Samsung Tablet it shows the same WiFi the laptop uses which is CenturyLink7746 (that's our home WiFi). It has a lock on it on the phone and tablets display for the WiFi's so it is asking for a PASSWORD. I've never had to sign in on the laptop. So are you ready for this?............ How do I find out what the PASSWORD is for both Verizon Samsung Devices? OR, why is it locked requiring a password when the laptop don't need it. Long story, but I think and hope I might get a quick and easy answer from the Community that's been helping me all along.
Actually, you originally typed the password in to your laptop the very first time you connected to your wifi network. The laptop automatically saves it and then you do not have to type it in each subsequent time. The wifi network is asking for the same password in order for your Samsung cellular devices to log into the wifi network. This is either a password you set up or is the default password for your wifi router. It appears the wifi network name is CenturyLink7746 which is likely the default wifi network name which was on the router when installed by your CenturyLink broadband provider. If you did not change the default network name, it is also likely you did not change the default password. The default password may be listed on the back of your wifi router(I know it is on the back of my Verizon Fios wifi router). Otherwise, you will need to log into your CenturyLink account in order to retrieve your wifi password. You may also be able to call CenturyLink and ask them for it.
OMG! 1000 x's. All this time I was trying to sign in using our system password that we use for the desktop and laptop.
I found the sticker on my router and keyed in the KEY/PASSPHRASE number Century Link has. That now gives me access to the Wi-Fi on both my cell phone and my tablet. I turned them off and on several times to make sure it still worked and it did. All's it took was that passphrase one time to enter.
Thank you all for putting up with me and never once gave up.
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