how to retrieve lost s note

[barnhilljp1]

My S notes are gone.  Can't find them backed up on the cloud.  Is there any way to retrieve them?  Last time I looked at them was about a week ago.  Thanks

[vzw_customer_support]

I'm sorry to learn that your S notes have disappeared, barnhilljp1. Aside from backing up with Verizon Cloud, have you previously used your gmail as a backup? From your device, if you access apps and select My Files, are you able to locate any saves S Notes here?

AndreaS_VZW
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