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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
if VZW gives me a Samsung Droid Charge, will it have a warranty?
potove
Member

if VZW gives me a Samsung Droid Charge, will it have a warranty?

 

(since the Samsung Charge will obviously be a refurbished unit)

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Correct Answers
Re: if VZW gives me a Samsung Droid Charge, will it have a warranty?
potove
Member

I couldn't get it in writing.... but the manager said they don't give out such things....

 

however, she did make notes in my account to make sure that my warranty starts from the day I activated

the Droid Charge.     She said it's normall 90 days or until end of original phone's warranty.  However,

this special replacement policy for Fascinate owners is unique and the replacement Droid Charge(or

Motorola or HTC) will carry a 1-year warranty.

 

I am the kind of person who always trust other people, but I do verify! :smileyvery-happy: :smileyvery-happy: :smileyvery-happy:   When I got home, I called

Verizon's customer service number and asked the rep to look up my account.  Yes, he saw the notes

about the warranty on my Droid Charge... one year warranty, effecive from yesterday.

View solution in original post

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Re: if VZW gives me a Samsung Droid Charge, will it have a warranty?
nickjr
Novice

potove wrote:

if VZW gives me a Samsung Droid Charge, will it have a warranty?

 

(since the Samsung Charge will obviously be a refurbished unit)


My guess and it is only a guess, the warranty would be a continuation from your present warranty of your previous phone. I suspect you can transfer the insurance to your new phone without any difficulty
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Re: if VZW gives me a Samsung Droid Charge, will it have a warranty?
gina7289
Novice
Nickjr is right it would be apart of the same as u have. Yes the.insurance u have. If u have he extended warranty it present matter how much longer u have on the original warranty
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Re: if VZW gives me a Samsung Droid Charge, will it have a warranty?
gina7289
Novice
Doesn't matter I ment
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Re: if VZW gives me a Samsung Droid Charge, will it have a warranty?
potove
Member

I spoke with the Verizon corporate store manager earlier this evening. He's my neighbor's father-in-law and has worked at the same store for several years.

 

He assured me that the if a Fascinate is replaced with a Samsung Droid Charge(or either of the other phones), the new phone will come with the standard 1-year warranty, starting from the date the phone is delivered by FedEx.

 

 

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Re: if VZW gives me a Samsung Droid Charge, will it have a warranty?
no_service
Novice

You might want to get that in writing. When I got my Fascinate as a replacement for my Droid X, I was told the Fascinate would not have a year warranty but would have the longer of the following: 

1) 90-day limited warranty

2) the remainder of the one year warranty from my Droid X.

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Re: if VZW gives me a Samsung Droid Charge, will it have a warranty?
potove
Member

I couldn't get it in writing.... but the manager said they don't give out such things....

 

however, she did make notes in my account to make sure that my warranty starts from the day I activated

the Droid Charge.     She said it's normall 90 days or until end of original phone's warranty.  However,

this special replacement policy for Fascinate owners is unique and the replacement Droid Charge(or

Motorola or HTC) will carry a 1-year warranty.

 

I am the kind of person who always trust other people, but I do verify! :smileyvery-happy: :smileyvery-happy: :smileyvery-happy:   When I got home, I called

Verizon's customer service number and asked the rep to look up my account.  Yes, he saw the notes

about the warranty on my Droid Charge... one year warranty, effecive from yesterday.

0 Likes