internet bookmarks
FredBee
Enthusiast - Level 1

my bookmarks disappeared. How can I restore them?

 

Labels (1)
0 Likes
3 Replies
NewOldcustomer
Contributor - Level 2

@FredBee wrote:

my bookmarks disappeared. How can I restore them?

 


 Internet bookmarks have absolutely nothing to do with your device or your cell phone carrier.    The bookmarks are saved under your particular account sign in for that browser.    So for example if your email address is John  and you change your email sign in to anew email as Jack, your bookmarks won’t show.  

0 Likes
bearone21
Legend

which browser?

fwiw: chrome used to mirror my pc & i've lost bookmarks also on the phone & haven't been able to get them back.

0 Likes
vzw_customer_support
Customer Service Rep

Sorry to hear about the bookmarks disappearing, FredBee. I know how important it is to have those links when you need them. I'm happy to help. Which browser do you use on your phone? What's the make/model of your phone? How do you back up your phone (for example: to a cloud service like Verizon Cloud, etc.)? 

RyanM_VZW

0 Likes