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just got replacement phone and it will not activate
PCDphones
Newbie
‎02-19-2015 02:12 PM

Cannot activate replacement Samsung Galaxy 3 phone--continues to say "activating" for an hour and then shuts down.  Any ideas?

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Re: just got replacement phone and it will not activate
vzw_customer_support
Customer Service Rep
‎02-21-2015 02:24 PM

PCDphones

I'm sorry to hear about the trouble activating your device! Is this still happening for you now? Did the new device come with a new SIM card?

RuthW_VZW
Follow us on twitter @VZWSupport

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