lte extender error 32
lslvrnz
Enthusiast - Level 3
0 Likes
44 Replies
lslvrnz
Enthusiast - Level 3

sent a private message 

0 Likes
vzw_customer_support
Customer Service Rep

We would be happy to assist you with your concern. Please private message us for further assistance.    *Mabell

0 Likes
lslvrnz
Enthusiast - Level 3

not able to login???

0 Likes
lslvrnz
Enthusiast - Level 3

Getting error 32 on phone extender

have done everything asked by Verizon over the last 3 months

verified correct location of antenna

Reset extender

powered off and on extender

verified all settings with isp and router manufacturer

what else can I do?

what does an error 32 mean

0 Likes
vzw_customer_support
Customer Service Rep

Hello! We would love to assist you today! Would you please send a Direct Message to us, so we may better assist you?

*Lisa

0 Likes
KH-OrnEsh
Moderator Emeritus
0 Likes
lslvrnz
Enthusiast - Level 3

Check my records with verizon

0 Likes
vzw_customer_support
Customer Service Rep

We are happy to review your Network Extender directly. To allow us to do so properly, please leave us a Private Note here, or reach out to us @VZWSupport on Twitter or Facebook. We look forward to working with you soon!

 

*Robert

0 Likes
lslvrnz
Enthusiast - Level 3

Getting error 32 on phone extender

have done everything asked by Verizon over the last 3 months

verified correct location of antenna

Reset extender

powered off and on extender

verified all settings with isp and router manufacturer

what else can I do?

what does an error 32 mean

how can I overcome this error?

 

0 Likes
lslvrnz
Enthusiast - Level 3

How can we get Verizon tech support on Facebook?

0 Likes
vzw_customer_support
Customer Service Rep

Great question. Just visit our Facbeook page, and send us a message. 

~Aaron

0 Likes
lslvrnz
Enthusiast - Level 3

How do I get to your Facebook page?

0 Likes
lslvrnz
Enthusiast - Level 3

have recyled power off on

did a reset

checked  all isp and router settings with help from Verizon tech support

have done everything suggested by verizon

still getting error 32

what do I do now?

0 Likes
vzw_customer_support
Customer Service Rep

We certainly want to make sure the extender is back up and running for you, lslvrnz. Error 32 has to do with your router LAN or firewall settings. This link has the steps on how to configure your router to work with the extender: http://spr.ly/66093mhMx Let us know if this fixes the issues with your extender.

-Nikki

0 Likes
lslvrnz
Enthusiast - Level 3

All these router settings have been check about a month ago and the isp had been contacted and there have been no network quality issues.

0 Likes
vzw_customer_support
Customer Service Rep

Hello, thank you for reaching out to Verizon. Remember, the Verizon team is available 24/7. You can send us a PM to better assist you and find a solution to any concern you may have!

>Janet

0 Likes
lslvrnz
Enthusiast - Level 3

Have sent pm

0 Likes
jav6
Champion - Level 3

@lslvrnz wrote:

Have sent pm


Did your issue ever get resolved?  If so, how?  There's a new poster with a similar issue.

...Just another VZW customer...trying to offer some assistance...
0 Likes
vzw_customer_support
Customer Service Rep

We would love to help out with any questions you have. Make sure you send us a Private Note, so we can help. *Heaven

0 Likes
lslvrnz
Enthusiast - Level 3

Waiting for an answer…..

0 Likes
lslvrnz
Enthusiast - Level 3

How can I contact you on Facebook?

0 Likes