mobile network not available
ijroo
Enthusiast - Level 1

I have recently begin receiving "Mobile Network Not Available" message on my phone and unable to use the phone or text.  This is happening in areas where I have always had access in the past. I replaces batty but it did not help. I have never had a problem with my phone, which I love and want to keep, in the past. Do I need to change service providers (go to AT&T?), is that the problem? I need to have at least phone access, it's the reason I have it!

Thanks,

Irene

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5 Replies
LawrenceC
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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chaser1023
Enthusiast - Level 1

That is my exact same issue. What is going on?

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vzw_customer_support
Customer Service Rep

ijroo,

We strive to provide your the best, most reliable service possible. How long has this been going on? What do you do to the phone to pick service back up?

DerekR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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chaser1023
Enthusiast - Level 1

There are no answers to the issue in that reply.

Please respond with a solution.

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DigitalRules
Specialist - Level 1

Does this happen everywhere or just in certain areas?

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