my new s20 isnt activated properly
cr94
Newbie

i was told in store my new phone was activated. i turned it on and cant make any calls or recieve texts.

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4 Replies
vzw_customer_support
Customer Service Rep

Hello cr94,

 

Congratulations on your new phone! I'm definitely sorry to learn that you aren't able to make or receive calls, but I'm sure we can help you. I will also send you a Private Note, to continue.  ChristinaB_VZW

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beaotch
Newbie

could i get info as well? mine wont make or receive calls either

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1hhh
Enthusiast - Level 2

Same here. That was $1400 well spent.

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Tigerstep
Specialist - Level 3

Did you remember to turn the old phone off?

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