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my verizon app not working?

i recently had to have a new phone sent to me due to a charging issue..
on the previous galaxy nexus i was using, the my verizon app worked just fine..

however after switching to the new one sent to me, it says i need to upgrade

the application.. but that its not available on my device?

how can it be available on one galaxy nexus, but not another?.

Re: my verizon app not working?
Customer Support


I appreciate you bringing this to our attention. The My Verizon app is a great applications and its great to hear that you are fan of it.

Let's get this applications working for you. I have found that there is a specific My Verizon App for the Galaxy Nexus. You will need to download this particular application.

VZW Support
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