no incoming calls

mbrown1782
Newbie

I can make outbound  calls, get texts, send texts but suddenly (I've had my Note9 for quite awhile), it wont receive calls?  The callers keep getting a message that the phone is out of  service or something like that?  I am missing alot of important calls - what should I do to fix it?

 

Thanks in advance community!

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vzw_customer_support
Customer Service Rep

mbrown1782, we're truly sorry to hear about the trouble you're experiencing with incoming calls on your device, and we'd be happy to find out what's going on. To better assist, we'll be sending a Private Note.

~Izzy

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