no ring on phone and as a backup
HenryJr
Newbie

I have no ring and the backup is no 2 step verify for my laptop yet

everything else I think works- for a very brief moment yesterday it worked

than nothing. when i say 2 step the yes button shows up but won't activate

the start page on my laptop. also the start will send a text code to open

my LT that works Hank

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Re: no ring on phone and as a backup
vzw_customer_support
Customer Service Rep

Device concerns are not what we want for you. Allow us to troubleshoot. What make and model device do you have? What changes (uploads, downloads, etc...) have you made to your device prior to this issue? To clarify, tell me more about what you're trying to accomplish. 

 

Corey_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: no ring on phone and as a backup
HenryJr
Newbie

Thank You The phone is working

On Fri, Jul 13, 2018 at 6:43 AM, vzw_customer_support <

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