nomorobo

[Doug_S1]

  

Sorry!

Unfortunately, Verizon Wireless does not support Nomorobo yet. 

Please call the customer service numbers below and ask that they add Nomorobo to their service. The more people that call them, the better. 

Verizon Wireless Customer Service - 1-800-922-0204

[Johnhomer]

Please get nomorobo for us!!!

[rcschnoor]

Did you go to the Nomorobo website? They don't support ANY cellular providers. It might be better if you call Nomorobo and ask THEM to start supporting cellular providers.

If SOME cellular providers were supported, it would lead one to believe that Verizon may be the reason Nomorobo doesn't support them, but since NO cellular providers are supported it appears it MAY be on the Nomorobo end which is the holdup.

They ALSO do not support ANY traditional landline phone services either.

[pylesw]

Of course the phone companies aren't go to support NOMOROBO. The telemarketers pay for all those calls. It's probably a big business for the phone companies. In fact, they already know who the telemarkets are, based on volume of calls made. They could shut them down, but why would they, it's a huge loss in revenue.

I hate telemarketing calls like everyone else, but not expecting Verizon Wireless to do anything about it anytime soon. Glad NOMOROBO is trying to address it, but more and more of these telemarketers are starting to spoof caller ID numbers, appearing to come from valid numbers. Not sure how well their solution will work when they start blocking real calls from real people because of spoofed caller IDs.

A better approach would be to have the robocalls forwarded to the private number of the Verizon CEO. Then you'd see how quickly the problem is addressed. LOL.

[stevegoldfield]

I've phoned Verizon. I installed Nomorobo on my Comcast landline last year. At first, it worked great and filtered out lots of robocalls. Now, however, I get dozens of calls from the same callers using many different numbers. I report those, but nothing seems to happen. I've only received a few robocalls on my smartphone, one just now. I'm concerned that as more people abandon their landlines, robocalls to cellphones, though illegal, will skyrocket.

[chachacha]

It's 2016 and the time has come to be able to block solicitors via technology.  Why can't you implement Nomorobo?

Or are you holding back because of the $5.00 a month fee you get for blocking calls thru Verizon?

No one should have to pay to block calls that you are quite capable of blocking.  My land line provider provides this service. 

[rcschnoor]

IF you can use Nomorobo on your landline provider, you don't have a traditional landline provider but a VoIP provider. You cannot use Normorobo on traditional landline providers because traditional landline providers do not utilize simultaneous ring.

Verizon does not BLOCK Nomorobo. They simply don't provide a technology Nomorobo needs in order to work. Why should Verizon invest in this technology so that Nomorobo can reap the benefit? IF only VoIP providers have simultaneous ring and Nomorobo WANTS to reach a larger audience, possibly Nomorobo should find another way to provide their service. THEY are the ones who reap a benefit from a service they provide. They should not expect other companies expend resources so that Nomorobo can expand their business. Let Nomorobo incur the cost for their own business ventures!!!!!!!

For what it is worth Nomorobo doesn't work on ANY cellular provider with the possible exception of Project Fi since it offers simultaneous ring. IF Nomorobo is so important to you, switch to Project Fi.

[rcschnoor]

chachacha wrote:

It's 2016 and the time has come to be able to block solicitors via technology.  Why can't you implement Nomorobo?

Or are you holding back because of the $5.00 a month fee you get for blocking calls thru Verizon?

Furthermore, if you are saying Verizon is holding back, why doesn't Verizon residential with their digital VoIP service ALSO hold back. Because of the technology of VoIP, Verizon has simultaneous ring included with their VoIP service. If they wanted to "hold back" as you claim, it seems they would have found some way to block it with their VoIP service which is not the case as seen at the following link.

https://www.verizon.com/support/consumer/consumer-education/robocalls/nomorobo

[chachacha]

The customer is the one who benefits. I have Time Warner they have been

successful with implementing Nomorobo and I now have peace and quiet in my

house. Verizon needs to take some responsibility as these telemarketers use

Verizon as well as other carriers to place these illegal calls. They have

the ability to do this if they so choose.

[rcschnoor]

chachacha wrote:

The customer is the one who benefits.

Yes, the customer may benefit, but Nomorobo would ALSO benefit if Verizon would make this investment in order for Nomorobo to increase their customer base. The only one which WOULD NOT benefit is the company you expect to make the investment, Verizon Wireless.

chachacha wrote:

I have Time Warner they have been

successful with implementing Nomorobo and I now have peace and quiet in my

house. Verizon needs to take some responsibility as these telemarketers use

Verizon as well as other carriers to place these illegal calls. They have

the ability to do this if they so choose.

Yes, your Time Warner Cable VoIP landline service is able to utilize Nomorobo because it has simultaneous ring as do other VoIP landline services. Verizon Fios LANDLINE VoIP service is ALSO able to utilize Nomorobo because it has simultaneous ring as do other VoIP landline services as I pointed out in a previous post.

The problem is that CELLULAR providers don't have simultaneous ring technology in their service and therefore cannot utilize Nomorobo because NOMOROBO requires simultaneous ring technology to work in their current business model. IF Nomorobo wants to reach more customers, it MAY have to add additional ways of doing so INSTEAD of relying on OTHER companies to spend money so that Nomorobo can increase its customer base, a benefit to NOMOROBO.

You are correct, Verizon has the ability to spend the money in order to add simultaneous ring which would ALSO result in Verizon likely raising their prices to recoup their investment. I, for one, would not like to see the price of my Verizon cellular service rise further. THAT is not necessarily a benefit to the customer. Possibly you would pay extra for the ability to have simultaneous ring available to you. Maybe Verizon could add it to their FamilyBase service which they charge $5/month to subscribe. That way, those who want Nomorobo can pay for it and those who don't feel they need it don't need to subsidize you usage.

Nomorobo ALSO has the ability to find another way of providing their service in order to reach customers WITHOUT simultaneous ring technology available to them. Personally, I feel the company providing the service should be the one to put forward the investment in order to gain a larger customer base, not some other company which would not realize a benefit UNLESS they raise their prices.

I see no reason why Verizon should subsidize Nomorobo's business model. Possibly you see it another way.

[drclay]

Verizon, and all other carriers for that matter, either should offer an automatic free service like NOMOROBO or provide one of their own design.  Verizon's current system of having the customer individually register calls to block is so 20th century.  Please give a level of service expected of number one. Quick to take money, slow to deliver the goods.

[VALHAR18]

Verizon Wireless needs to ADD NOMOROBO NOW! I contacted a Verizon agent who was unaware of this service but was very excited when I explained it to her. She was going to add it to the 'suggestion box'. We all need to put the pressure on Verizon to add this no cost, high return (to customers) who experience an increasing amount of these types of calls!!!

[CLETER7]

I have Verizon Wireless and Verizon FIOS (which includes a phone, internet, etc.).

We have enabled the simultaneous ring with Nomorobo.com on our FIOS "land line".  It works like a charm, and spam callers have been reduced to virtually nothing.  (An occasional "Hi this is Carmen from cardholder services will get through, but very, very rarely, about once every 2 or 3 months).

Lately I've been getting an increasing number of spam calls on my Verizon Wireless cell phone.  Often they use obscene language, the numbers are always spoofed, and they simply do no respect the do not call lists (i've had all our phones on those lists for at least 8 years).  It would be great if Verizon Wireless could have the same simultaneous ring feature that makes Nomorobo work so well on my FIOS "land line".

The ability to add blocked numbers here at Verizon Wireless (gee 5 of them?  really?  and it's only good for 90 days, so you have to come back and renew the blocking?).  Well, that's just very poor service.  Number changing is fine, but doesn't that mean a whole lot of work on the part of the customer?  I don't know about anyone else, but I have lots of contacts, business cards, family who use good old-fashioned paper address books and the like.  Changing a number is not an option, since it involves considerable expense and effort on my part.

I'm a strong believer in the free Nomorobo service.  It works, and I'd like Verizon Wireless to implement simultaneous ring so I can take advantage like I do with my Verizon FIOS service.  Surely that's something that can be done?

[rcschnoor]

CLETER7 wrote:

I'm a strong believer in the free Nomorobo service. It works, and I'd like Verizon Wireless to implement simultaneous ring so I can take advantage like I do with my Verizon FIOS service. Surely that's something that can be done?

Yes, many like the "free" Nomorobo service. Would you like it as much if it were a "paid" service???

Nomorobo is able to be "free" because it takes advantage of a feature which many VoIP providers already had available, simultaneous ring. That feature was a smart move for those providers because people are not always home and would STILL like to answer their phones, hence having the phone ring in more than one location. Cellular providers don't have the same need as VoIP providers have, i.e. if you are going to be in a different location you take your cell phone with you to that location. That removes the attractiveness of a feature such as simultaneous ring to the provider. Why should THEY foot the bill for a feature which DOES NOTHING to enhance their service? So that ANOTHER company can take advantage of it? I don't think that is what Verizon shareholders want to hear from the leadership of a company in which they invest?

More about the "free" Nomorobo service now. Nomorobo is aware that it is unlikely cellular providers have plans to add simultaneous ring as it adds no value to a cellular provider. With that in mind, Nomorobo is currently running a beta program with a "paid" service for cellular customers which must use a different technology in order for Nomorobo to function. Imagine that, there is a cost for Nomorobo to change their technology in order to work on cellular providers and they are charging a fee to do so. Think what people would have said had Verizon charged the same fee to change their technology in order to provide simultaneous ring. I would only think it would not have been something cellular customers would have embraced. Time will tell if people think Nomorobo is all that great if they have to pay to use it.

One last thought. If you are so inclined to want to use Nomorobo on your cellular line, you may want to look into Project Fi which DOES offer simultaneous ring.

[CLETER7]

Thanks for the tip about nomorobo and paying for cellular spam blockage--I didn't know they were offering such a service... it must have happened after I signed up with them (some years ago now).

I've signed up (or rather I'm on the waiting list) with nomorobo's cellular spam blocking service.  At about $5/mo... it's well worth it for me.  I've never minded paying for value.  And since Verizon Wireless is (in my humble opinion) the finest cellular service, I would have liked to see this as part of "security bundle" offered through Verizon Wireless directly.  If the nomorobo paid service for cellular works as well as the "free" version does for my FIOS line, then I'll be satisfied.

When and if Project FI expands or changes so that I'm not required to buy a new phone, then I might consider that option.  It has many attractive features, though if Verizon could somehow marry their FIOS product together with their Wireless division, then they could achieve something similar I think.  Marketing!