nougggaaattt
egc13
Enthusiast - Level 2

Why am I paying for premium here, when I can pay a premium at att, get my nougat and security updates, and be in in the same boat, literally 48 hours away from switching, this is ridiculous. If I find out its to make people buy the s8, I will definitely be switching.

Labels (2)
1 Solution
vzw_customer_support
Customer Service Rep

Egc13, we understand why you feel this way. The Nougat update did take a while to release. However, it is now available. You can update the Samsung Galaxy 7 today. Here's more information regarding the software update >> http://vz.to/2iBJZlW

MarcusS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

View solution in original post

0 Likes
Reply
17 Replies
Ann154
Community Leader
Community Leader

Then switch no one is stopping you.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

bearone21
Legend

at&t will give you nougat & poorer service than verizon, bye bye!!!

chris1060
Specialist - Level 1

And I see that AT&T just lowered their prices for unlimited. So now, you can get poor service for even less.

egc13
Enthusiast - Level 2

More of a cry for help, but you guys think it's OK to sacrifice security? and or force you spend more money to get something everyone else has? Cause that's what it looks like at this point, and why would you get a s8, specially when it's pretty much the same thing as a 7 specs wise? Unless your that ignorant about feeding the corporate machine.

0 Likes
Reply
Ann154
Community Leader
Community Leader

I care about security. That's why in my research for a new phone, I concluded that I need to pick a device from a manufacturer that has a good track of releasing updates. Samsung didn't make the list.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

egc13
Enthusiast - Level 2

Touche, but the allure of not worrying about water, and specs, was to great at the time, still are...Ish, what do you have? what security patches are you updated to? I just think it's amazing how blindly people accept this aspect of Verizon, and they continue to leave people in the dark about the issue, there is a beta but not a fan of betas, have had bad experiences.

0 Likes
Reply
Ann154
Community Leader
Community Leader

I am not on a beta version and I have the February 5, 2017 security patch.  It has no branding other than the large "G" on the back and no bloatware.  Can you guess?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
egc13
Enthusiast - Level 2

Yah yah yah, wasn't available at the time I was looking, if they really put 6g ram in the next one like I've read, it's gunna be unreal.

0 Likes
Reply
joey2007ua64
Contributor - Level 3

egc13 wrote:

what security patches are you updated to? I just think it's amazing how blindly people accept this aspect of Verizon

My phone was updated to Nougat in November and It's current security patch level is February 1, 2017.

Meanwhile...

[Announcement] Nougat 7.0 Update Problems *UPDATE... - Samsung Community - 72499

samsuck.png

0 Likes
Reply
dexman
Community Leader
Community Leader

The Samsung support forum topic is 18+ pages long. What a mess! Smiley Sad

Acrillix
Specialist - Level 2

I enjoyed read this....

0 Likes
Reply
TheS1R
Contributor - Level 2

Samsung has been releasing monthly security updates for a while -- VZW just needs to be more consistent in making them available to the end users.

joey2007ua64
Contributor - Level 3

TheS1R wrote:

Samsung has been releasing monthly security updates for a while

It sure is strange that Verizon, AT&T, and T Mobile all stopped pushing Samsung S7 Marshmallow security updates in November.

https://www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KM1127786?make=Samsung&mode...

Software updates: Samsung Galaxy S7 | T-Mobile Support

I guess one needs to buy the carrier independent models directly from Samsung to safeguard the monthly security updates that Samsung is painstakingly releasing.

S7 G930U / G935U Security Updates - Samsung Community - 47620

samsux.png

vzw_customer_support
Customer Service Rep

Egc13, we understand why you feel this way. The Nougat update did take a while to release. However, it is now available. You can update the Samsung Galaxy 7 today. Here's more information regarding the software update >> http://vz.to/2iBJZlW

MarcusS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Reply
Leannarq
Enthusiast - Level 1

DON'T DO THE UPDATE.   Unless you don't mind having no way to connect to WiFi and then having to do a factory reset on your phone.

0 Likes
Reply
dexman
Community Leader
Community Leader

Does the factory reset resolve the WiFi issue?

0 Likes
Reply
Klue
Master - Level 1

I just did the update to both of my S7's with Nougat and they connected to my Wifi immediately after booting up.  The only thing I did before downloading the update I cleared the phone cache