i ordered a case, accidentally ordered a regular s21....i needed an s21 ultra
@slowhand111666 wrote: i ordered a case, accidentally ordered a regular s21....i needed an s21 ultra
Having just gotten a new Otterbox myself for my iPhone, totally understand needing the right case. Not to worry about getting the wrong one, we'e got a return/exchange program for accessories when purchased from us. I'll share a link to our return and exchange FAQ page: https://www.verizon.com/support/return-exchange-procedures/
You can return or exchange accessories as well, as long as you've been an account holder for 60-days. The FAQ there goes over how to do that in the 'How to return or exchange mobile merchandise' section, and the second question, covers accessories specifically.
-John
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