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Re: pandora stops over wifi
cmac1984
Newbie
‎03-24-2016 06:38 AM

Smart Switch is and has been off. Still no resolution to the problem.

On Thu, Mar 24, 2016 at 6:27 AM, DigitalRules <forums@verizonwireless.com>

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Re: pandora stops over wifi
vzw_customer_support
Customer Service Rep
‎03-26-2016 06:45 AM

We appreciate you checking out these settings, cmac1984. I want to make sure that we can keep your music going without any issues. DigitalRules, brought up a good question. Are you able to play other music applications without any issues (iHeartRadio or Slacker)? Please keep us posted.

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Re: pandora stops over wifi
cmac1984
Newbie
‎03-26-2016 08:19 AM

I listen to sound cloud as well. It doesn't stop as frequently but does

stop sometimes.

On Mar 26, 2016 9:46 AM, "Verizon Wireless Customer Support" <

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Re: pandora stops over wifi
KH27
Enthusiast - Level 2
‎03-27-2016 09:32 AM

I also have this problem over WiFi and my network. I have tried different apps like spot a fly and rhapsody and neither my downloaded or streaming songs play for more then 7-12 minso. The longest I have streamed for is 30 min on samsung milk app. This is very frustrating for me since I work in a clean room lab I can't be ungowning to push play every 15 min

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Re: pandora stops over wifi
vzw_customer_support
Customer Service Rep
‎03-28-2016 08:37 AM

cmac1984,

I want to make sure you are able to enjoy your music. Let's try a couple of steps to get it working again. How long have you had this issue? Does this occur with other applications?

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Re: pandora stops over wifi
cmac1984
Newbie
‎03-28-2016 08:54 AM

I have had my phone since March 11th, 2016 and I've had this problem since

I've had it. Yes, occurs in Pandora as well as SoundCloud.

On Mon, Mar 28, 2016 at 11:38 AM, Verizon Wireless Customer Support <

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Re: pandora stops over wifi
KH27
Enthusiast - Level 2
‎03-28-2016 10:04 AM

I have had this problem since I bought my galaxy 7 edge. And it happens

when all apps

On Mar 28, 2016 8:38 AM, "Verizon Wireless Customer Support" <

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Re: pandora stops over wifi
RushFan2112
Specialist - Level 2
‎03-28-2016 12:28 PM

Maybe the phone update that was released today will fix your problem.  One of the fixes says, "Fixes WiFi issues"

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Re: pandora stops over wifi
KH27
Enthusiast - Level 2
‎03-28-2016 01:00 PM

No it just stopped playing a downloaded song on rhapsody right now. I

received the update yesterday

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Re: pandora stops over wifi
vzw_customer_support
Customer Service Rep
‎03-30-2016 09:10 AM

cmac1984, just to build off the knowledged RushFan2112 brought to the thread, how has the update helped with the wi-fi connectivity?
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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