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Enthusiast - Level 1

After your last recent update my Note 4 is SLOW!!!  What did you guys do?  And my battery already stank and now it's basically sucks.  THANKS for [Removed]

profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

Re: performance
Customer Service Rep

Ronnipax91, it is definitely upsetting to have your phone run slow after an update. Let's look into this issue you are having. Please tell me what is specifically happening that has you feeling your phone is running slower than usual. Have you restarted the device by pulling the battery? 

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