I received a notice that my GPS is possibly going to become inaccurate ( https://www.verizonwireless.com/legal/notices/global-positioning-system/?dup=copy&CMP=EMC-UPG_AD_HOC...
the notive recommends I upgrade, i.e., buy a new phone. This applies to all phones manufactured between 2006 and 2016.
Is this for real, or is it a scam to sell phones?
That's an interesting observation.
What Verizon did is just a sleezy way to treat customer's!
The Wikipedia info was good: https://en.wikipedia.org/wiki/GPS_Week_Number_Rollover
Maplest1, thank you so much for the response back. We want to make sure that all of your services on your device are working correctly. Are you having any issues with your GPS on your cell phone at the current moment? What is the make and model of your cell phone? KevinR_VZW
Verizon,
According to your letter, we won’t start having problems with GPS until Nov. 3rd... so why are you asking if anyone has problems now? We are asking for the patch, or instructions, to prevent any GPS problems in advance of the Nov. 3rd trigger in order to avoid having problems.
It would have been less stressful if Verizon had issued an alert and patch, much earlier. You knew about this back in 1990; and, continued to sell phones with this defect.
The way Verizon has handled this issue is despicable, waiting until 2 weeks before the trigger date, scaring customers, misleading them with your late night email to advise the only way to get through this issue is by buying a new phone. You sold us defective phones. This is a scam to try to sell phones. It’s despicable! If you can’t fix this problem, YOU need to replace our expensive phones.
We understand the importance of clarification when addressing changes to services. Allow us to provide clarity. This message is real. Does this help you move forward?
CoreyM_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Yes, you sarcastic little snit. It does "help me move forward." Right to another carrier.
Start a new topic or ask questions in the open forum.
