release locked phone

sprytribe
Newbie

***** imei   I just recieved a Samsung SM-G9754u s10 plus from a family member and was wondering if its locked or not.

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SynthpopAddict
Champion - Level 3

There should be something within the phone settings which would tell you if it's locked or not.  If the phone is locked to Verizon, then the original owner needs to work with Verizon to get it unlocked if you're wanting to use the phone elsewhere.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

Please reach out to the person that provided the device so they can assist you with the  status of the device. 

~Peter

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