s22 suddenly all incoming calls show as restricted
Cab2011
Enthusiast - Level 1

s22 recently started showing all incoming calls as restricted. I disabled the call filter app and no change.

Re: s22 suddenly all incoming calls show as restricted
Cassieaggie
Enthusiast - Level 2

My phone s22 ultra did the same thing starting today 3/24. All text messages come through fine but every phone call is either private or restricted. 

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Re: s22 suddenly all incoming calls show as restricted
dgremillion
Newbie

S22 Ultra here. Mine started doing same thing  about noon today, 3/25.  ALL incoming calls labeled as restricted. People I talk to every day. Verizon computer is no help

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Re: s22 suddenly all incoming calls show as restricted
vzw_customer_support
Customer Service Rep

Hi Cab2011! Is this happening for outbound calls or inbound?

 

 

>Bella

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All calls are coming in as RESTRICTED on Galaxy S20.
andyking71
Newbie

All my calls are coming in as RESTRICTED on my S20.  Any idea how to fix the issue?

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Re: s22 suddenly all incoming calls show as restricted
Cassieaggie
Enthusiast - Level 2

I ended up going to the Verizon Store on Saturday afternoon and they switched out my SIM card and the problem stopped. I was able to show them what was going on because my mom was with me and when she called one time it showed as a restricted call and the second time it showed as a private call. They couldn't explain why it happened all of a sudden or why others were having the same thing happen. 

And this was only to the  phone calls and not to text messages. The texts would assign to the correct person/phone number but the calls would not. 

But so far, everything still shows correctly. 

Re: s22 suddenly all incoming calls show as restricted
vzw_customer_support
Customer Service Rep

Hello, Cassieaggie. We want to make sure you get the assistance you need to resolve this issue. We are sending a Private Note to get started. 

*Cassie

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Re: s22 suddenly all incoming calls show as restricted
Schaep
Newbie

Same thing here S22 Ultra, all incoming are restricted. Verizon said they were looking into it and promised a call back and still no fix or call back. This is line I use for work and I'm on call 24 hrs a day and need to know who to call back when I miss a call. Also, call waiting doesn't work tells person calling 'user busy" and gives them busy signal if I am on the phone.

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Re: s22 suddenly all incoming calls show as restricted
CPAZ3440
Newbie

Mine started doing the same thing on 3/24/23.  Went to the Verizon Store & they said they didn't have a tech person who could help me.  Made me call Tech Support.  They had me reset all my app permissions and several other things and nothing worked.  She said she was going to disable the caller id and spam blocker and would call me back - that was yesterday & I have yet to receive a call back.  Very annoying.

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Re: s22 suddenly all incoming calls show as restricted
Northernwolf
Enthusiast - Level 1

So since turning on my recently replaced s22 Ultra all incoming calls have been showing up either private or restricted.  Below is the list of attempted fixes I have tried to no avail.

  • Factory reset
  • Restart
  • Update software
  • App permission reset
  • Call filtering app force stop, factory reset, & disable.
  • Call settings allow caller ID info

Noticing that this has been a big issue recently again for Samsung/Verizon users.  All attempts thus far have been prior fixes for the numerous times this has been an issue in the past couple years. Has anyone recently talked to tech or found a fix themselves?

 

Tech help!!!!!!!!!!!!!

If you reply please read through this post so that we aren't wasting each other's time attempting fixes that have already been attempted. 

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