I have had cell phones since the early 2000s. I have NEVER had a phone break. I have had my Galaxy Note 9 for less than 2 months and the screen has shattered TWICE. I have the toughest protector on it at all times. This is a manufacturing defect. I had the screen replaced under the insurance plan at $30 the first time. This time I want the phone replaced with another phone. I spent nearly $1000 on this phone. I am LIVID. I know this is happening to others.