sent emails-failed

[ShellyCrandall]

Within the last few days my sent emails are failing,  won't send.   I'm receiving emails just fine that I can tell.

[vzw_customer_support]

Sorry to hear that you've been experiencing issues with sent emails, ShellyCrandall. What service provider are you using for emails? Have you tried deleting the email account, and recreating it?

NicandroN_VZW

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[ShellyCrandall]

Both yahoo and sbcgobal are experiencing the problem. When I reply, forward, or sent an email, it fails. I don't experience this problem from my ipad or desktop. It started a few days ago.

Sent from Shelly's iPad

[vzw_customer_support]

Hey ShellyCrandall!

Thanks for the details! Let's try some troubleshooting OK? Please uninstall the email accounts from your device, and then reinstall them. Once that is done, please send an email from one email account to the other, and vice-versa. Let me know how that goes, thanks!

ChristinaB_VZW
VZW Support
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