sync accunt sync off for all items
ljersey
Contributor - Level 1

i have a s20 + and i see this sync off for all items for facebook  messenger office under accounts i am trying to sync facebook for my contacts i have auto sync data on google and samsung are the only ones that actaully have sync on not sure why the others dont

 

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7 Replies
vzw_customer_support
Customer Service Rep

ljersey, we definitely want to help and make sure all your information is saved. Have you gone into your Facebook settings to check the sync?

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ljersey
Contributor - Level 1

Yes there is nothing on facebook to sync

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vzw_customer_support
Customer Service Rep

Our goal is to provide the best support so that you can sync your Facebook information to your device. Please keep in mind that we don't get access to Facebook systems. We will recommend contacting Facebook Support so that they can help you with this matter. 

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Phillphade
Enthusiast - Level 1

It's all accounts not just Facebook

Screenshot_20200921-210040_Settings.jpg

vzw_customer_support
Customer Service Rep


Phillphade, we want to make sure that we get this issue resolved for you. What's the Make/Model of your phone? When did this begin? What's happening when trying to Sync account? Share details. We are here to help.  

EvelynR_VZW

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Rainman87
Enthusiast - Level 1

I'm having the same problem. None of my sync are working

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yyhk123
Enthusiast - Level 2

what app do you have problem with syncing?

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