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twlauncher FC loop -- HELP!!!
cequick912
Member

The Samsung Fascinate is my first Android. That said, I have not rooted or done anything else to it except install apps and updates. Somehow or another, I have entered FC hell. I can't access my home screen, which makes it impossible to send texts, make calls, or really do anything on my phone. Somebody - anybody - please help!!

 

 

Oh, I tried going to System recovery and rebooting, and applying sdcard:update.zip, but all that did was bring me to a black screen with a white triangle. Is there anything I can do beyond doing a factory reset? I'm trying to avoid that.

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Re: twlauncher FC loop -- HELP!!!
nickjr
Novice

cequick912 wrote:

The Samsung Fascinate is my first Android. That said, I have not rooted or done anything else to it except install apps and updates. Somehow or another, I have entered FC hell. I can't access my home screen, which makes it impossible to send texts, make calls, or really do anything on my phone. Somebody - anybody - please help!!

 

 

Oh, I tried going to System recovery and rebooting, and applying sdcard:update.zip, but all that did was bring me to a black screen with a white triangle. Is there anything I can do beyond doing a factory reset? I'm trying to avoid that.


Factory Reset...
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Re: twlauncher FC loop -- HELP!!!
ChristinaB_VZW
Verizon Employee

Hi Cequick912,

 

Nickjr is correct. The next step in troubleshooting would be a factory reset.

 

The master reset erases all data from your phone, including your Google or other email account settings, system and application data and settings, and downloaded applications. It will not erase current system software and bundled applications, or files stored on an optional installed memory card, such as music or photos. For this reason, please make sure the data on your device is backed up. Once you are ready, please follow the steps below.

 

Master reset on Fascinate

 

Select Menu

Select Settings

Select Privacy

Select Factory Data Reset

 

I hope this information is helpful. Have a wonderful day!

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