unlock network
mobisvit
Enthusiast - Level 1

I bought two phones on ebay.com Samsung Galaxy A03s.I'm in Ukraine and they don't work with local operators here. Can you help me unlock them? Thanks

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vzw_customer_support
Customer Service Rep

We're very sorry, however, we're not able to unlock devices not purchased directly from us. We recommend reaching out to the seller for assistance. Here's a link to our unlock policy: https://www.verizon.com/about/consumer-safety/device-unlocking-policy

~Jesse

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mobisvit
Enthusiast - Level 1

Both devices are brand new and have not been activated yet

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vzw_customer_support
Customer Service Rep

We're very sorry, however, we're not able to unlock devices not purchased directly from us. We recommend reaching out to the seller for assistance. Here's a link to our unlock policy: https://www.verizon.com/about/consumer-safety/device-unlocking-policy

~Jesse

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