Hi
I have a Samsung S20 plus 5G i bought it from a well known auction site my non verizon sim works for 10 min then cuts off and displays a message cant activate please contact verizon now ive checked there is no outstanding finance on it or any fraud not lost or stolen so why still locked ?
Thank you for reaching out to us. Beginning on 7/23/2019, devices purchased from Verizon are locked for 60 days from the date of purchase. This policy applies to new and existing customers, postpaid and prepaid plans and customers porting their service to another carrier. You can view our FAQ's on device locking policies here: https://www.verizon.com/support/device-locking-faqs/
~Ivone
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