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update apps from playstore comes up with rpc-aec-o erroe code any ideas?
verify
Member

When trying to update my apps in playstore I keep getting a error code rpc-aec-o code saying can not retrieve from server. Any ideas?

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Re: update apps from playstore comes up with rpc-aec-o erroe code any ideas?
vzw_customer_support
Customer Support

Hi, verify!

While that is a unique error to be getting, it is one that can be corrected. Unfortunately, the fix is a hard reset (step: http://goo.gl/dZwGD) to bring the phone back to factory settings. I recommend ensuring your information is backed up to Google/Gmail before the reset. This will include contacts, calendar, and paid apps. Keep me posted.

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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