Carkast59, error messages are a no-no and we want to turn that no-no into a yes-yes. Let's check out what is going on with your pictures order from Verizon Cloud.
Were these the steps you were taking: https://www.verizon.com/support/knowledge-base-203152/?adobe_mc=MCMID%3D5785305552169629567158929712...
Are you doing this on your computer or your phone?
-TakendraW_VZW
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