video calling not working

[jenjen7984]

I have the note 5 and the activate video calling is grayed out. Why? I logged in to my Verizon, it says its activated on my phone. Help!

[vzw_customer_support]

Hi jenjen7984,

Let's get the video calling going on your Note 5 asap. Have you ever been able to use it? If so, when was the last time you used it? Check this link for more information: http://www.verizonwireless.com/support/knowledge-base-174079/

ChristinaB_VZW
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