voice mail

misriar1218
Newbie

hi my voice mail app if i open its showing  that visual voice mail is downloading  to your phone what to do

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1 Solution
SynthpopAddict
Champion - Level 3

If you don't already have some voicemail app installed, I'm guessing you have a Verizon phone and opening the voicemail app is making the phone download Verizon's Visual Voicemail app.  A lot of people like seeing a text version of their voicemails instead of using the *86 voicemails.  You can still dial *86 for plain voicemail or try long-pressing the 1 key on your phone's keypad while in the phone app.

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I'm not a Verizon employee, just another customer trying to help.

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2 Replies
vzw_customer_support
Customer Service Rep

Hello misriar1218,

 

Voicemail is a great way for callers to leave you a message! So we can assist you, can you provide more details on what exactly is happening? What are you trying to do on the phone?

 

-Christopher

SynthpopAddict
Champion - Level 3

If you don't already have some voicemail app installed, I'm guessing you have a Verizon phone and opening the voicemail app is making the phone download Verizon's Visual Voicemail app.  A lot of people like seeing a text version of their voicemails instead of using the *86 voicemails.  You can still dial *86 for plain voicemail or try long-pressing the 1 key on your phone's keypad while in the phone app.

-------------
I'm not a Verizon employee, just another customer trying to help.