when will verizon start the recall?
JUDSTI13
Newbie

my note 7 was delivered 3 days ago on the 7 of oct can i get a full refund ?

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Re: when will verizon start the recall?
mama23dogs
Legend

Samsung is offering replacements.  It is up to the retailer to offer refunds

We will have to see how it works out.

Galaxy Note7 Safety Recall and Exchange Program

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Re: when will verizon start the recall?
Weth
Legend

You will get a full refund. Verizon is waiting for direction from Samsung on how to proceed. The end result will be you hand back your Note 7 and you get a full refund.

Re: when will verizon start the recall?
mama23dogs
Legend

Since you are within the 14 day window, you can return the phone.  It is expected Samsung will be ,fully recalling and no restock fee would be charged.

Re: when will verizon start the recall?
lindamcd
Contributor - Level 1

That would be nice to not charge a restock fee. Thanks!

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Re: when will verizon start the recall?
mama23dogs
Legend

Samsung is offering replacements.  It is up to the retailer to offer refunds

We will have to see how it works out.

Galaxy Note7 Safety Recall and Exchange Program

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Re: when will verizon start the recall?
tikibar1
Community Leader
Community Leader

A VzW rep replied in another thread with this:

Re: Note 7 return

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