Woke up and both husbands and my phones can not make or receive calls. We have the message you can only make emergency calls because you are not registered on a network when trying to call. Husband has been on phone with customer service for 45 min already trying to fix error.
Needless to say we are very angry. How can we get this fixed!!!
Let's figure out what the issue is with your service. We're sorry for the issues you've been having trying to make calls, and we're going to get to the bottom of this.
We always recommend starting with troubleshooting here: https://www.verizon.com/support/devices/ Just find your device, click Troubleshoot, and follow the troubleshooting steps. If you continue to have any problems, please let us know.
~Jesse
If multiple phones in the same location using Verizon are in SOS, it is not a device issue, but a network problem. Hopefully the OP has gotten their service restored as of now, since it was a few days ago when they made their post.
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