Cannot find/view current unbilled calls in my Verizon.

NOMADPLAYER
Enthusiast - Level 3

Hello, I can find my current unbilled calls on the website, but cannot locate them in the myverizon app. Please advise where I am NOT looking. Cannot imagine it’s not available in the mobile app!! Thanks in advance for Antoine’s help!!

0 Likes
Reply
1 Solution
tikibar1
Community Leader
Community Leader

The way I read the FAQs, that's the way it works, i.e., you can view your call log via your My Verizon  web account but can only see data usage via the My Verizon app, i.e., View Usage 

View solution in original post

4 Replies
NOMADPLAYER
Enthusiast - Level 3

Anyone’s help, I don’t know Antoine!! Lol lol!

0 Likes
Reply
tikibar1
Community Leader
Community Leader

The way I read the FAQs, that's the way it works, i.e., you can view your call log via your My Verizon  web account but can only see data usage via the My Verizon app, i.e., View Usage 

vzw_customer_support
Customer Service Rep

Hello, there! The calls that unbilled for will not show up in your My Verizon App, only the calls that have been billed for. Is this the only reason for your chat today?

*Lisa

NOMADPLAYER
Enthusiast - Level 3

Thanks Lisa, I was searching and searching ! Yes that’s all for this post. Thanks a million. You too Tiki bar!