Family Locator download issues. HELP!?

toninsj
Newbie

Family Locator download issues. My child has an LG flip phn, it is capable of the download. I've followed all proper steps to activate, yet it keeps stating NOT ACTIVATED on my acct. I have uninstalled and reinstalled the app, step by step. I had no problems installing it on another basic flip phone that is actually a little older than the LG flip phone. Am I missing something?

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vzw_customer_support
Customer Service Rep

We understand how important this application is for parents. We can help you with this service. Are you seeing the error message on my verizon? What is the model of the lg basic phone?


MarcusG_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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SHAHIC3
Newbie

I'm trying t actual my family location

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