I've seen past posts (2018-2019) saying they had an issue of texts, both sent and received, being out of order within a single conversation in the Message+ app. Most were fixed by changing local time in settings to "Automatic date and time." Mine is already set that way, so that's not the issue. It makes it very difficult to follow a conversation. This happened on my Galaxy S10+ and is now happening on my S22+.
I'm having the same problem for the past week. I'm using a Samsung Galaxy S21 Ultra.
I checked the time and date setting. All good.
BixbysDad, we know the importance of staying connected with messaging and have a clear way path of your conversations. We are happy to help in any way possible. To clarify, is this happening only with Messages + or your standard Android texts as well? Is your software and app currently up to date?
*Joshua
For me, it's only helping in Message+. Everything is updated.
Thank you for confirming. Do you know what messaging application the other user has and are they on Verizon as well? ~Roger
Only with Message +
Last night I unistalled the App, reinstalled, and restarted my phone.
It's still showing texts out of order.
Go to Android Systems Webview in your apps and delete it. It does nothing but mess up all of your apps.
BixbysDad, for the issue experienced, please launch your Verizon Messages+ app and click on the 3 lines for the menu and choose Get Help>Report a bug. Please be sure to provide the date the issue started and if you have one attach a screenshot. This will ensure our app developers are aware of the issue and knows what devices may be impacted so that they can provide an app update with the fix.
-Genesis
I am having the same issue on Motorola Edge Plus. I am also using Message +.
Date & time are set to automatic & all updates are installed.
Please advise what Verizon is doing to fix this issue as it's obviously a) new & b) impacting users across varying brands of phones
It's not new. It's been happening since at least 2017 off and on. There are multiple threads going back years. I've never seen an effective fix.
This is definitely not the experience we want for you when using our app. When did this begin? Has Messages+ worked correctly for you in the past?
-Lorenzo
This happened to me a couple years ago, during the early part of the covid pandemic. As I recall, it lasted for a few weeks and then mysteriously went away.
But like the other people who have commented, it seems to be back again. For me, it's been about a week now. Nothing I do from my end seems to make a difference. Has to be on Verizons end.
Same. There are threads going back years about this issue. I've switched to my Samsung text app bc I can't stand trying to find messages to answer or figuring out when something was sent.
The recurring issue is never fun, KurtActor. What is the make and model of the phone ?
-David
So, from the looks of this thread, Verizon is not going to do anything to help us. This does not surprise me. I have had horrible experiences with this company since I switched from T-Mobile. Looks like I need to switch again.
I'm telling you all... delete Android Systems Webview from your phone and then restart your phone. This app is a known problem, and has been for a long time.
FlyJets23,
My S20+ does not have the Android Systems Webview app so your solution won't help me. And as one user posted, some texts get re-ordered literally right before my eyes.
Njitgrad,
It should, but you won't find it via your phone search. You need to go to Play Store, click on the search bar there, type in Android System Webview, find the one that says it's installed, and then uninstall it.
I followed your instructions, will check back in a week or so with results. Thanks!
flyjets23,
Actually it is WAY worse now. Sorry but your solution did not work.
njitgrad, please launch your Verizon Messages+ app and click on the 3 lines for the menu and choose Get Help>Report a bug. Ensure you provide the date the issue started and details on specifically what's going on. This will ensure our app developers are aware of the issue and knows what devices may be impacted.
-Tionna
Start a new topic or ask questions in the open forum.
