Message+

mfirman1
Newbie

Using Google Pixel 6 pro,  messenger plus version 8.3.4. 

I can schedule messages, they show up on the list then just disappear never being delivered or any evidence of ever being sent.  Please help, been though many techs with no results.

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vzw_customer_support
Customer Service Rep

mfirman1, 

 

We want to make sure that you stay connected via text message on that device. Sorry for this inconvenience. Verizon Messages (Message+) is a texting app that lets you sync your texting conversations across all your compatible devices. Are you scheduling that text message on your Google Pixel 6 Pro device or on a different capable device like a computer or tablet? 

 

-Lasina

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mfirman1
Newbie

Hi Lasina,

  I am using my 6 pro.

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vzw_customer_support
Customer Service Rep

Thanks for letting me know. I always loved the feature to schedule the messages. Have you tried to remove the app and install it back?

-Amber

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mfirman1
Newbie

Yes, a few times and then after many techs they replaced my phone!  I loaded message+ on the new one and have the same issue!

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vzw_customer_support
Customer Service Rep

When did the feature last work on your 6 Pro? If it has not been working at all on this device, what device was it last working properly on?

~Pablo

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tikibar1
Community Leader
Community Leader

Have you tried using Messages by Google  instead?

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vzw_customer_support
Customer Service Rep

Thank you for reaching out to us. I am here to help. I will be more than happy to assist you further. You have reached the right person. Can you let me know if there is an update for the Message+ ? *Emina 

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