The text online page isn't loading. I've cleared my cache, Logged out of website & even restarted my computer. Why is the page not working or unable to load? Please Help!
Error message:
This page isn’t working
web.vma.vzw.com
additional error message:
Error:
nginx
Honel172, we want to make sure that you have full access to your text messages online. How long have you been receiving these errors? What web browser are you using on the computer? Please keep me posted. KevinR_VZW
Hello, thank you for the responsiveness. The text one is working for me today.
Great to know it's working for you, HONELI72. Is there anything else we can help you with today?
For future reference, don't forget that you can always get troubleshooting steps from our My Verizon app. Simply click on the "I'm looking for..." black bar at the top of the screen and type your issue. It also allows you to make many changes to your account at your convenience. Click the following link to check out all the amazing features: m.vzw.com/m/myverizonapp. And once you're in the My Verizon app, please sign up for our exclusive, and free rewards program called Verizon UP. This program gives you the ability to receive special offers, earn rewards, gift cards, and many other awesome opportunities. To sign up and learn more, please visit the following link: m.vzw.com/m/UpSocial.
UbaldoJ_VZW
Text online is vital to me because I am a global traveller.
Verizon text online has NEVER worked properly in the 2 or so years it has been a "feature"
The phone app is a complete joke and has never been able to be activated in all this time.
Actually switching to ATT because of this unsolveable problem.
Have you seen all the issues people have with AT&T's online messaging?
Hello, asahershoff. We would hate to see you leave the Verizon Wireless family, and understand wanting to have your communications functioning properly. To clarify, is this referring to using the Message + service through a computer? StanleyC_VZW
Let's continue this thread. It's not working again. Was working yesterday, and today I get a spinning icon but no warnings. Same deal. Cleared the cache and all. Don't direct me to the desktop app, it doesn't exist.
Thanks.
Yep, not working for me either. Tried multiple browsers, etc. Just hangs up with the little circles running across the screen. Have disabled adblocker, etc.
Mine is not working either. It has been on and off for months. Yesterday I was able to use it efficiently a few times. Today, not so much. I have contacted Verizon customer care a few times with no results. It used to work just fine. But the past couple months have been here and there
Yeah. Mine is not working either... I use this for my job daily and super important right now.
We want to provide you with reliable products and service, Mark10161. In order to speed up a resolution, I have a few questions. How exactly is Message+ not working for you? When did this issue begin and has this happened before? We understand you have a job to do and so do we. Looking forward to hearing back. ChrisM_VZW
I can only speak for myself... but my online messaging is currently working. And just to be clear with some previous posts... this problem isn't with the Message+ app. The problem is with the online text messaging: https://web.vma.vzw.com/vma/web2/Message.do
I just hope that when I go to work on Monday that it's still working.
Hello, nola504. We're very sorry to hear about the trouble you're experiencing with using text messaging online. We will be more than happy to go through some steps to make sure that this is resolved. Can you please describe the issue that is occurring? Are you using the Verizon Messages app on your computer or Verizon Messages from within My Verizon online? BrettA_VZW
We're certainly here to help. Are you attempting to use Message+?
EllisandraC_VZW
@vzw_customer_support wrote:We're certainly here to help. Are you attempting to use Message+?
EllisandraC_VZW
@vzw_customer_support , @ellisandrac_vzw Isn't Verizon text online (https://web.vma.vzw.com/vma/web2/Message.do) , the online version, using the Message+ servers and therefore, Message+?
To make sure that we are on the same page, which Operating System are you running this on? BrittanyC_VZW
I have cleared my cache as well and have restarted my computer several times. I tried a different browser. The page will not load. Please help!!
Having the same problem...
Start a new topic or ask questions in the open forum.
