how to remove a time limit

[tm1214]

I cannot remove or edit a time limit on the family safeguards. It tells me there is a data validation error. Any ideas?

[vzw_customer_support]

It is important that you are able to configure your Family Safeguards and Controls exactly the way you want them to, TM1214. Are you logging into your My Verizon Page on a desktop, or are you using the FamilyBase app? Have you tried using a different browser? Was the time limit previously in effect, or are you trying to add a new time limit?

PeterP_VZW

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