i can receive text messages but message failed when i reply

[elaire]

I am having a problem with only 1 contact with messaging. I have a Samsung Note 3 my contact has an Iphone 4s  with another carrier.  I receive the messages and I am able to send pictures but I am unable to send text messages, they come up failed message. A friend with a Samsung phone and Verizon sent a message no problem.  I have checked all my settings.... What do I need to do to be able to send sms not just mms?

[rtiffin]

is the party you are trying to send to able to receive the same type of message from others?

[elaire]

Yes they can

Sent from my Verizon Wireless 4G LTE smartphone

[rtiffin]

went you receive the message failed have you tried to resend?

[rtiffin]

I have received that FAILED message a few times with one party only and if I click on the failed message and resend (sometimes takes a few times) it will finally go through.. I sometimes have to double check to make sure I have full signal

[elaire]

Done that many times, I've even deleted the contact and then reentered it in.

Sent from my Verizon Wireless 4G LTE smartphone

[rtiffin]

and this is only with one party? Let me double check some thing for you be back in a few

[elaire]

Yes only this one contact and ok...

[rtiffin]

are you able to send sms with all other contacts you have? and have you asked the one with the !phone if they are able to receive sms messages? Since this is happening with only one party , I am beginning to think it might be on their end. especially if you are able to send and receive both sms and mms with others. Can you check with them and than advise? I will continue to try and research further in the mean time

[elaire]

Yes they are able to receive sms from others. And another friend sent a sms sitting right next to me and it went through  no problem

[elaire]

And I have no problems texting anyone else

[rtiffin]

Hi elaire ,, have bee away,, was checking to see if you were able to resolve the one contact with messages ?? hope you are up and running good..

[vzw_customer_support]

Elaire, Let's make sure your messages are sending properly! It sounds like you've taken all the right steps in trying to resolve this, thus far. Which messaging application are you using with your Note 3? Is it the one that came with the phone or a 3rd party downloaded application? Can you also try deleting the text thread conversation for that specific contact? Any change?

TanishaS1_VZW
Follow us on Twitter @VZWSupport

[GlitzyKismet]

I'm having this same problem.  My husband and I both upgraded our phones yesterday.  I got the LG V10 and he got the Samsung Galaxy S6.  We're both using Verizon integrated messaging to text.  He's able to text successfully to me, but none of my texts go through to him.  They all show as failed.  I've tried restarting the phone, deleting his contact and then reentering it, deleting the conversation and starting a new one.  Nothing works.  I even switched to the LG messaging app and the same thing happens.  He can text to me, but nothing I text goes through to him!  SO frustrating.  My texts are seeming to go through okay to other people...just not my husband!  And I'm able to call his phone with no problem.  Any suggestions?

[vzw_customer_support]

GlitzyKismet , help is here. Thanks for brining your concerns to our attention. Getting the messages application working is our goal so let’s dive in to see what’s going on. What phone did you have before the new phone you have now? Is he the only number you are having issues with?

TakendraW_VZW
Follow us on TWITTER @VZWSupport
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