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photo gallery retrieval

MichelleK
Newbie
‎08-26-2012 12:58 PM

Is there a way to retrieve pictures taken on my phone?My daughter deleted all pictures and video's in my gallery

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soupcannon
Specialist - Level 1
‎08-26-2012 03:15 PM

Unless its an iPhone with pc or iCloud backup I'm going to 99% no

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vzw_customer_support
Customer Service Rep
‎09-11-2012 03:06 PM

Hey MichelleK!

I am so sorry to hear that your photos were deleted! I can't imagine missing those great moments from your phone now. If you could possibly respond with the type of device you have, that would start us off right!

Did you have any backup of them? Possibly, as soupcannon said, on iCloud or a backup on iTunes on iPhone? Possibly through your online Verizon Wireless photo album? Did you have any of them on your memory card possibly and could you try that card in another device to see if it works there? Please let us know!

Thanks!
MichelleG_VZW

Please follow us on Twitter @vzwsupport

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