Phone will not stay connected

davidbestys1960

We just switched our home from Spectrum to Verizon Fios...wireless connection (no phone wires to the house).  My Galaxy S22+ will NOT stay connected to the wifi.  And when it does, it says "connected without internet"...but the internet is working (tv works, computer works)!  Verizon supplied us with 2 wifi boosters and this doesn't seem to help.  I have tried many things: restarting router, phone, updates, etc, etc.  What I find to be bad about Verizon (over Spectrum) is the lack of speaking with a local agent to fix these issues--I could always get a live person with Spectrum.

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kh_jenn
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Hi davidbestys1960, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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