Calls fail while in range of our Samsung LTE Network Extender
mhiggin1
Enthusiast - Level 1

Hello,

I have a Samsung LTE Network Extender in my house. I've had it for about 2 years, and up until a couple of months ago it generally worked well. Within the past two months, my Apple iphone 13 is experiencing regular call failure while on the network extender. I restart my phone and the network extender, and then it will work again for about a half an hour before calls start to fail again. Once they start failing it's impossible to receive or make calls, or to receive or send text messages from my phone while in my house (eg in the coverage are of the network extender). No configuration changes were made to our home network or to anything else. Any advice would be appreciated. 

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Re: Calls fail while in range of our Samsung LTE Network Extender
vzw_customer_support
Customer Service Rep

Hello and thank you for reaching out to us with your calling issues, I am here and happy to assist you  in any way I can. I know how important it is to be able to stay in contact with others. Can you please send a Private Message, so I can assist? 

*Lisa

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