My Extender has been working fine for years, all of sudden it quit working! BU-103 Samsung 4GLTE

Mojav
Enthusiast - Level 1
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6 Replies
jav6
Champion - Level 3

Quit working in what way?  Does it power on?  Is it just not connecting to servers?   Have you tried factory resetting it?

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Service Rep

Mojav We want to help you to with your extender. Have there been any changes to your internet speeds or connection? ~Peter

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vzw_customer_support
Customer Service Rep

We haven't heard from you. If you still need assistance, please contact us. More information here: https://www.verizon.com/support/contact-us/

~Maria

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Mojav
Enthusiast - Level 1

thanks for the feedbackโ€ฆ..i went to a Retail Verizon store and they simply said since this 4GLTE is 6 years old, itโ€™s basically old technology.  So coughed up $250 and bought a new one and of course presto!

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jav6
Champion - Level 3

@Mojav wrote:

thanks for the feedbackโ€ฆ..i went to a Retail Verizon store and they simply said since this 4GLTE is 6 years old, itโ€™s basically old technology.  So coughed up $250 and bought a new one and of course presto!


So, by 'presto', you mean it is working?  You might mark your post as 'answered' as solution to your issue.

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Service Rep

We are ready to help! If you prefer you can also contact us in other platforms. More information here: https://www.verizon.com/support/contact-us/

~Maria

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