network Extender Error 5a
yan0meter
Newbie
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jav6
Champion - Level 3

You might provide a little more info.  Is this a new installation or existing?  What troubleshooting have you done, e.g. power cycled, reset to factory defaults or called support to ensure MAC ID is associated with account properly and in network database properly?

...Just another VZW customer...trying to offer some assistance...
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