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Can't log in from desktop using Community ID
Gramymidge
Member

I can't login using my Community ID from my desktop. I changed my email with My Verizon but that change did not carry over to the forum. All I get is a prompt to complete my profile. When I use my forum ID to login all I get is another prompt to login. Now if an admin here changes my email here will I be able to login? 

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Re: Can't log in from desktop using Community ID
Ann154
Expert
Expert

@NilsaF_VZW and Dan assistance please? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can't log in from desktop using Community ID
KH-OrnEsh
Moderator
Moderator

@Gramymidge are you still a verizon member? if not you may need to log in as a community member only.  

community member only.png

please pm me an i can assist with changing your email address on the forum.  

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Re: Can't log in from desktop using Community ID
Gramymidge
Member

I am still a Verizon customer. I changed my email and login at My Verizon. Those changes are blocking me from logging into the forum under this account on the desktop but not on my device. When on the desktop though the forum is insisting on creating a whole new account for me. I do not do very well on my phone and would prefer my desktop. Can anyone help me access this account when I am logged in on my desktop? 

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