Customer service by Verizon is one of the best thought out scams ever. Phone reps. Say they are helping you resolve your issue but never do. They wait past your billing date and then they are a no show with a return call,you pay to avoid late fees. Online reps, tell you to call, phone reps. tell you to go to the store, store reps. You wait 2 hours in line. It is the best legal con I have ever seen.
Please save yourself and go to another company ASAP before they draw you in. My bill doubled by replacing my broken iPhone.
I have No service. Yes my bill is paid. I cannot get a person, a rep or find a way to find out why today I have no service here in my rural area. Had it yesterday, last week, and for several years. Now No service. to call for help or anything. I have no landline. I rely on my cell phone service. HELP Where is the chat line. would this help????